Responsible Gaming
Gambling Should Be Entertainment, Not Income
At rock-in-shepparton.com, we're committed to promoting safe and responsible gaming. Online pokies and gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Remember: the house always has an edge, and you should only gamble with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling and play pokies. We take this requirement seriously and use age verification checks to ensure all players meet the legal minimum age. If you are under 18, please do not attempt to gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs in yourself or someone else, it may be time to seek help:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Concealing the amount of time or money spent gambling
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Loss of Control: Difficulty limiting or stopping gambling sessions
- Financial Strain: Borrowing money or going into debt to fund gambling
- Mood Changes: Becoming irritable or anxious when not gambling
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship Problems: Conflict with family or friends over gambling habits
Self-Help Tools & Player Protections
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose in a given period
- Session Time Limits: Set a timer to remind you when you've been playing for a certain duration
- Reality Checks: Receive periodic notifications during play to remind you how much time and money you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling for a set period
If you wish to use any of these tools, please contact our customer support team for assistance.
Support Organizations & Help Services
If you or someone you know is struggling with problem gambling, help is available. Here are the most relevant support organisations for Australian residents:
Australia
- Gambling Help Online – Free, confidential online and telephone counselling service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
International Support Services
- Gamblers Anonymous – 12-step program with meetings across Australia
www.gamblersanonymous.org.au - GamCare (UK-based, international resource)
www.gamcare.org.uk - National Council on Problem Gambling (USA)
www.ncpgambling.org
These organisations offer free, confidential support and can connect you with professional counselling services in your area.
If You Need Help, Take Action Today
If you believe you have a gambling problem, or if someone close to you is struggling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised condition, and recovery is possible with the right assistance.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.
rock-in-shepparton.com is committed to providing a safe, fair, and responsible gaming environment. We support the responsible gaming initiatives across Australia and encourage all players to gamble within their means.